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Procurement Process

Procurement activity plan

The table below is a forecasted list of procurement activities to be conducted by the Orbost Regional Health over the next 12 month period. This is made available to suppliers to provide visibility of the upcoming procurement opportunities.

Opportunities will be listed here as they arrive.

Further information

If you or your business is interested in completing a tender but are unsure of how to do so or if you are simply after additional information, please see the following websites:


Complaints

Orbost Regional Health has a specific procurement complaints management process, which assists in providing suppliers with assurance that there is an appropriate mechanism in place to raise their concerns. The process is shown in the diagram below. All complaints will be handled in a consistent, fair and transparent manner.

Where to send complaints?

Complaints are to be lodged by post or emailed.

Post:
Chief Procurement Officer
Orbost Regional Health
104 Boundary Road
Orbost Victoria 3888

Email:
cpo@orh.com.au

What do I need to include?

The following needs to be included in the complaint submission:

  • A clear written statement regarding what you consider was unsatisfactory in the procurement process
  • Copies of, or references to, information to support the complaint
  • A statement regarding what you wish to achieve as an outcome from the complaint process